Frequently asked questions

Can you also install the door closer?

No, but we do offer a clear guide for fitting and adjusting, so you can easily do this yourself.
If you wish to outsource the fitting or upkeep of the door closers, we can put you in touch with one of our fitting partners.

What is DIN?

DIN provides information about the direction of rotation for which the product is suitable.
DIN Left means that the product is suitable for left-turning doors/windows. In the case of DIN Left and Right, it is suitable for both directions of rotation.

What is the difference between overlay doors and flush doors?

Flush doors fit entirely into the rebate of the frame, while this is only partial with a rabbeted door.
This is how you can recognize your door type.
Rabbeted doors are often used as interior doors.

What are the shipping costs?

The shipping costs for the Netherlands are €6.95 including VAT.

Where do you deliver?

We deliver our products throughout the Netherlands, Belgium, France, and Germany.
And soon the rest of Europe.

What payment options do you offer?

We try to offer all common payment options such as Paypal, Ideal, Credit card, SEPA transfer, and paying in installments via KLARNA.

How can I get advice about your products?

We have developed a very handy choice aid that helps you with your selection; when you go through all the steps of the choice aid, you will receive the perfect advice.
If you cannot decide yourself, you can call us at 06-34143831 or 030-2072029.

What is the delivery time?

When the goods are in stock, we deliver the next day.
The current stock is shown in our shops.

How long is the warranty?

We offer a 5-year warranty on manufacturing defects for our own brand door closers Dorrenhaus.
Manufacturing defects include the following cases.
- cracks in metal
- internal mechanism jamming
- breaking of the door closer shaft
- bearing seizure.

Oil leakage is not normally covered by the warranty.
If you experience an oil leak, please contact us.
Our technical service will then determine whether this is covered by the warranty.

  • Fast delivery

    Ordered before 22:59 Delivered the next day

  • Pay afterwards

    Pay easily afterwards for business and private customers

  • Personal support

    Call our team until 5:00 PM at 030-2072029