General terms and conditions
1.1 When JADE Safety and Security is mentioned in this document, reference is made to JADE Safety and Security registered with the Chamber of Commerce in Utrecht.
1.2 These General Terms and Conditions apply to all legal relationships in which JADE Safety and Security acts as a supplier of products, to the exclusion of any other terms and conditions.
1.3 JADE Safety and Security does not accept any reservations regarding orders placed by the other party (hereinafter referred to as: the purchaser).
1.4 JADE Safety and Security reserves the right to change these terms and conditions at any time. The purchaser acknowledges that JADE Safety and Security is authorized to change these General Terms and Conditions and accepts to be bound by the General Terms and Conditions thus changed. In the event of a substantive change to the General Terms and Conditions, JADE Safety and Security will notify all users by email and send the changed General Terms and Conditions along with it.
2. Payment
2.1 Payment can be made via Ideal / Credit Card / Paypal account or bank transfer.
2.2 Purchases on account can be made after consultation.
JADE Safety and Security is furthermore entitled, in addition to the principal sum and interest, to claim from the purchaser all costs, both judicial and extrajudicial, caused by the default of payment, including the costs of a lawyer, attorney, agent, bailiff and collection agency. For putting the purchaser in default, JADE Safety and Security is entitled to charge the actual costs, increased by a reasonable amount for office costs.
3. Prices
3.1 All prices stated on the website www.deurdrangers-shop.nl are subject to typing errors.
3.2 All prices stated on the website www.deurdrangers-shop.nl are stated including and excluding VAT.
3.3 All prices stated on the website www.deurdrangers-shop.nl are exclusive of shipping costs.
3.4 An offer from JADE Safety and Security is deemed to be made without obligation, unless expressly agreed otherwise in writing. Offers are made subject to the availability of the products. JADE Safety and Security has the right to terminate the agreement.
3.5 Although JADE Safety and Security will exercise due care in formulating its offers, including price lists and other data that may (or may) indicate any (future) legal relationship between the supplier and the purchaser, the purchaser can never derive any justified confidence in the correctness of the data included therein, unless expressly agreed otherwise in writing. All images, drawings, data concerning weights, dimensions, colours, etc. are only approximate. Deviations from reality cannot be grounds for compensation and/or dissolution.
4. Delivery
4.1 Delivery only within the Netherlands. Delivery abroad in consultation.
4.2 JADE Safety and Security cannot guarantee the availability of all products. In the event of a shortage, the purchaser will be notified and the transferred amount will be refunded.
4.3 JADE Safety and Security will initiate delivery within 5 working days, but is also entitled to deliver in parts. The additional costs of subsequent delivery will be borne by JADE Safety and Security.
4.5 Delivery will only be made to persons aged 16 years or older.
5. Liability
5.1 JADE Safety and Security is not liable for damage caused by the purchase and/or use of delivered products.
5.2 JADE Safety and Security is not liable for damage caused during shipment of the delivered products.
5.3 The term mentioned in 4.3 is an indication and not a fatal term. JADE Safety and Security is never liable for damage as a result of exceeding this delivery time.
6. Exchanges / returns
6.1 Exchanges without stating a reason are possible if the delivered product is in its original condition and the delivered product is back in the possession of JADE Safety and Security within 10 working days after delivery.
6.1.1 Costs arising from the above-mentioned desired exchange (for example shipping costs) will be borne by the purchaser.
6.3 Returns can be sent to the following address:
Active Ants
borchwerf 5
4704 rg roosendaal
6.4 Returns are possible if the product is in its original condition and the delivered product is back in the possession of JADE Safety & Security within 10 working days after delivery. The purchase amount of the product will then be refunded to you within a few days.
6.4.1 Costs arising from the desired exchange mentioned above (for example shipping costs) will be borne by the purchaser.
6.5 Damaged delivery : If the delivery is damaged, please contact us on 030-2271000 or send an email to sales@jade-bv.nl
We will probably ask you to take a photo of the product and send it to us. Our employee will provide you with a reply number to which you can return the product free of charge.
After consultation, we will send you a new product.
We apologize in advance for the inconvenience.
7. Shipping costs
7.1 JADE Safety and Security calculates the shipping costs per order. The costs depend on the type and number of products and can be found on this website.
8. Complaints (warranty)
8.1 The purchaser is obliged to thoroughly inspect the delivered goods for defects immediately after delivery and, if any are present, to inform JADE Safety and Security thereof in writing immediately. If the purchaser does not inform JADE Safety and Security of defects that could have been noticed upon thorough inspection within five days after the day of delivery, the purchaser is deemed to agree with the condition in which the goods were delivered and any right to make a complaint shall lapse.
9. Compensation
9.1 JADE Safety and Security can only be held liable for damage that can be attributed to its intent or gross negligence, or that has arisen due to circumstances for which it is responsible under mandatory law, and its liability will never exceed the value of the sales price.
9.2 Circumstances that in any case are not at the risk of JADE Safety and Security are: strikes, lockouts, illness, import, export and/or transit bans, transport problems, failure to meet obligations by suppliers, production disruptions, etc.
10. Cancellation of orders
10.1 Free cancellation of an order confirmed by us is only possible within 24 hours.
10.2 If the term mentioned in 4.3 is exceeded by more than two weeks, the buyer has the possibility to cancel the order free of charge. However, the buyer must always indicate in writing that the order must be cancelled.
Privacy: JADE Safety and Security attaches great importance to your privacy. In the following paragraphs you will find how we handle your information when you use our webshop.
Information Collection and Use JADE Safety and Security is the sole owner of the information collected through this site. We do not sell, share or rent this information to others. We do collect user information in various places in our web store
Registration To order items or receive the newsletter, the user must provide JADE Safety and Security with personal information such as email address, date of birth or gender. This information is only used to actually deliver the items or send the desired newsletter.
Cookies A cookie is a (part of) information stored on the user's hard drive containing information about the user. The cookie is only used when the reader is on the site and is deleted when the reader leaves the site. Cookies are used for logged in users so that they do not have to re-enter their password every time they surf to another page.
Log Files We use IP addresses to analyze trends, administer the site, and track the popularity of content. IP addresses are not linked to personally identifiable information.
Links. Our web shop contains links to other sites. However, we cannot be held responsible for the privacy practices of these third parties. We recommend that you read the privacy statements on each other web site you visit as soon as you leave this site. This statement applies only to information collected via this web site.
Special Offers Occasionally we send out special offers regarding new items, extra discounts etc. Our readers who find this offensive can unsubscribe at any time.
Delete/modify personal information If a reader's personal information changes or a reader no longer wishes to use our web shop, he or she can enter this himself or we can do this. To do this, please send an e-mail by return
Staying informed of changes If we decide to change this privacy statement, we will publish this on our homepage for a period of time. If at any time we wish to use personal information of an individual, registered user for purposes other than those set out in this statement, we will first request written permission via e-mail to that reader.
Warranty
We offer a 10-year warranty on manufacturing defects on our own brand door closers (PRIMA).
Production errors include the following cases.
- cracks in metal
- stuck internals
- break the door closer axle
- seizing of the bearings.
Oil leakage is not covered by the standard warranty.
If you have an oil leak, please contact us.
Our technical department will then determine whether this is covered by the warranty.